FAQs

MEMBERSHIP

What is the Lazy Dog Beer Club (LDBC)?
LDBC is a membership subscription created by beer lovers, for beer lovers. It gives members the opportunity to try a variety of beers from some of our favorite craft breweries and enjoy some amazing benefits in our restaurants. The day you sign up, you will receive the 1st kit! For each quarterly kit, our members will receive an 8-pack of 4 uniquely brewed beers from 4 breweries throughout the country. Some of the other awesome benefits are upgraded beers, priority seating, monthly draft beer samplers, 10% off takeout/curbside orders, and more!

When do my membership benefits start?
Your benefits start the day you sign up! As soon as you are a member, your 1st kit will be patiently waiting for you at your selected home store. Don’t forget about using your other benefits when stopping by the restaurant.

When do my membership benefits expire?
Your benefits are valid during the quarter in which you signed up. For example, if you signed up on 1/15, then your benefits will last until 3/31 and will auto renew on 4/1.

I received a gift membership. How do I redeem it?
The gift email will include a gift code + instructions to redeem your gift membership. Your account is not active until the gift membership is redeemed. For more information on redeeming, please click HERE.

I am a charter member, will my benefits expire at the end of my membership year?
To keep your charter benefits, we sent an email to our charter members with a special link so you can continue your membership. If you were unable to do this, we offer the annual membership which is a great choice!


BENEFITS

What is included in my beer kit?
The moment you sign up, you will be eligible for the 1st kit + glass! This kit will include four of our house beers. For the quarterly kits, each one is designed around a unique theme and will include 8 cans of beers from different breweries.

What are the other member benefits?
Draft Beer Upgrades
Benefit: receive a 22oz beer for the price of a 16oz beer on draft beer*
How to Redeem: simply give your member ID (or phone number) to the server so the discount can be applied.

Priority Seating
Benefit: put your name on the Priority Seating list when there is a wait at the restaurant.
How to Redeem: inform the host you are a member and give them your member ID. The restaurant staff will inform you of the current wait time.

Monthly Draft Beer Sampler
Benefit: enjoy one draft beer sampler of your choice to enjoy in the restaurant each month. The benefit will automatically refresh on the 1st of each month.
How to Redeem: show your member ID (or phone number) to the server when ordering a sampler and the discount will be applied.

10% Off Takeout/Curbside Orders
Benefit: receive 10% off takeout/curbside orders when ordering online with us. The monthly code will be sent to you on the 1st of each month.
How to Redeem: to take advantage of this benefit, be sure to place your order on our homepage HERE. When you are on the checkout page, please enter the monthly code to receive your 10% discount.

Beer-to-Go Discount
Benefit: receive 10% off 4-packs, growlers and crowlers of our house beers. Please note growlers and crowlers are not available everywhere.
How to Redeem: show your member ID (or phone number) to the server so your discount can be applied.

Priority Access to Rare Beer Releases
Benefit: get early access to rare beer releases.
How to Redeem: you will receive an email about these special releases. Be on the lookout as there is a limited quantity produced for these releases, but we want you, our LDBC members, to have first grabs.

As long as we have beer lovers, the membership will never be complete! We are always looking for ways to make our member’s experience even better by adding new benefits.


PAYMENT

How much does LDBC cost?
There are two memberships to choose from: quarterly and annual.

  • The quarterly membership is $35 + tax/quarter.
  • The annual membership is $150 + tax to sign up, which will include 5 kits: 1st kit + 4 quarterly kits (a $25 savings). When the annual membership renews, the price is $125 + tax/year, which you will then be eligible for 4 quarterly kits.

When will I be charged for the next quarter?
Since this is a quarterly program, all charge dates will occur on 1/1, 4/1, 7/1, and 10/1, regardless of sign-up day. If you are a quarterly membership that signed up on 4/15, then your next charge date would be on 7/1. If you are an annual member, you will be charged on the 5th quarter. For example, if you signed up for an annual membership on 4/15/21, then your next charge date would be on 7/1/22.

How do I cancel?
For all cancellation requests, please email us at help@ldbeerclub.com at least 5 days prior to your next charge. Please remember it is the members responsibility to email us with adequate time.

 

PICK UP

When do I get my 1st kit?
You can pick up your 1st kit at your home restaurant as soon as you sign up! Please inform the restaurant staff which kit you are picking up and you will need to provide your member ID (or phone number) and driver’s license.

When do I pick up the next quarterly kit release?
You will receive an email + text when it is time to pick up your quarterly kit. The beer kit is released in February, May, August, and November and will be available for a 21-day pickup window.

How do I know if I’m eligible for the quarterly kit release?
To be eligible for a quarterly kit, you must’ve been a member prior to the quarter and received a charge on the 1st of the quarter. For example, to qualify for the Q2 kit releasing in May, you must’ve been a member prior to 4/1 and received a charge on 4/1.

What if I can’t pick up my kit within the pickup window?
If you can’t pick up your kit within the given timeframe, please call your home restaurant and let a manager know when you are able to get your kit. Alternatively, if you would like someone else to pick up your kit, please call the restaurant with their information.

What are the participating restaurants?
Lazy Dog Beer Club is available at all our restaurants, except for Peachtree, GA.
To check out our locations + hours, please click HERE.

Can I get my kit shipped to me?
Currently, we are not able to ship beers to our members. We apologize for any inconvenience.

 

MEMBERSHIP PURCHASED FROM TAKEOUT

I purchased a LDBC membership online with my takeout order. How do I receive my benefits?
After completing your takeout order, you’ll be able to pick up your 1st kit with your order. You’ll also receive an email with instructions to register your membership. Once registered, you will receive your Welcome Email with your member ID + $35 off code!

I received my 1st kit but did not get a member ID or $35 off code?
Your member ID and $35 off code will be emailed to you after you register your membership. Please follow the instructions in the email sent to you in order to activate your membership.

I have not received an email to register my membership?
Please search for “Lazy Dog Beer Club” and check your junk/spam folder for the registration email. If you are unable to find the email, please reach out to us at help@ldbeerclub.com.

I bought this membership as a gift. In the registration email, can I input their information instead of mine?
In order to register the membership correctly, the individual who made the purchase will need to enter their information. If you would like to switch the account owner, please complete the registration under your name and then reach out to us at help@ldbeerclub.com.

When I tried registering, it said I already have a LDBC account?
If you receive this message, it may mean your email address or phone number was used for an LDBC account in the past. Please reach out to us for further assistance at help@ldbeerclub.com.

I already paid for my 1st kit when I purchased my online order, why do I need a credit card to register?
Your credit card is needed to complete your registration, but you will not be charged until the next renewal date which is stated on the website. Since this is a subscription to the beer club, a credit card is needed on file.

How long do I have to register after purchasing my membership?
Your registration link is valid for 90 days, so we suggest you register right away! Once you register, you will receive a $35 off code + member ID, which allows you to start receiving all the amazing takeout and in-restaurant benefits.


MISC.
 

What is a “home restaurant”?
When you sign up for the LDBC you must select a participating restaurant. You will be able to pick up your beer kits at this location.

Can I change my home location?
Yes! If you would like to change your home restaurant, please email us at help@ldbeerclub.com.

How do I sign up for text messages to alert me of releases, offers and membership benefits?
Text messages are the quickest way to learn about releases and membership benefits and offers. Text BEER to 69019. Message and data rates may apply. Message frequency varies.

When I signed up, I received a $35 code to apply to my Lazy Dog check. How does this work?
For a limited time, members receive $35 off their check when they sign up for LDBC. The 4-digit code will be in the Welcome Email you received after sign-up. Please show this to your server and they will take care of the rest. 

Note all Terms and Conditions: The $35 off coupon code is one-time use only for new members. All unused funds will be forfeited and cannot be refunded or redeemed for cash. One offer per member per table. Offer valid for dine-in and take out/curbside orders. Not valid for online or 3rd party web orders and not valid on retail items. Excludes tax and gratuity. Expires 90 days from sign up.

What is the Lazy Dog Beer Club digital wallet?
The digital wallet is a way for you to easily access your member ID and benefits. Members picking up their quarterly release are eligible for the digital wallet. When the quarterly kit is available, the pick-up email will include the digital wallet link so you can download it to your phone. For new members joining and picking up their 1st kit, you do not have access to this feature yet (we are working on it!)

If you are not able to download and save your membership card to the wallet, please check that you phone requirements meet the below guidelines:

Android: Lollipop 5.0 or higher
Apple: iOS 8.1 or higher

If you continue to have an issue or can't view your member ID, please reach out to us at help@ldbeerclub.com.

What is my member ID?
Your member ID is what you will use to redeem your benefits, including draft beer upgrades and beer kits. Your member ID is included in the Welcome Email you received after signing up. Additionally, the member ID will be included in the digital wallet (don’t forget – this is currently for members eligible for the quarterly release). In lieu of your member ID, you are also able to use your phone number.

I forgot my member ID, what do I do?
If you can’t locate your member ID, please contact help@ldbeerclub.com.

STILL HAVE QUESTIONS, EMAIL US AT HELP@LDBEERCLUB.COM

See full LDBC terms & conditions HERE.

See full LD terms & conditions HERE.

*Upgrades are not applicable on select high ABV beers and cannot be combined with Happy Hour. The upgrade is available on draft beers which vary by location.